Careers - Service Advisor
Full-time | 1st Shift | Columbus, OH
FULL JOB DESCRIPTION
The Service Advisor works in a busy, fast paced environment.
Writing up service orders and overseeing the day-to-day operations. You will be
working with our customer base, mechanics, and our warranty administrators.
BENEFITS
- Competitive Pay
- Paid Time Off
- 401(k) with
company match
- Health/Dental/Vision/Life/Accident/Critical
Care Insurance
- Employee
discounts
- Opportunities
for career advancement
QUALIFICATIONS/ RESPONSIBILITIES
- Schedule, quote and assign work as required to run the Service Department as efficiently and profitably as possible. Follow up with customers as necessary.
- Communicate
Kenworth warranty parameters and policies to customers as it applies to each
service request.
- Work with
Warranty Administrator to assure the timely and accurate filing of claims and
jobs are completed within the labor guidelines payable by the O.E.M.
- Coordinate with
Sales Department regarding the receipt and delivery of all trucks, assuring
that proper procedures and paperwork policies are adhered to.
- Maintain shop
safety with monthly inspection and safety policies.
- Comply with all
safety policies, practices and procedures. Report all unsafe activities to the
Service Manager.
- Additional duties may be added as needed.
- Abides by the
company Drug Free Policy.