Careers - Parts Counter Sales-2nd Shift

Full-time | 2nd Shift | Sheffield Village, OH

FULL JOB DESCRIPTION

Kenworth of Cleveland is looking to hire an experienced Parts Counter person.  This position will be responsible for assisting all mechanics and customers in purchasing needed parts and supplies. The ideal candidate will be energetic and possess a passion for heavy truck parts and believes in taking care of the customer and the power of teamwork! The right candidate will be responsible for providing world class customer service and support to customers and management of assigned daily tasks such as assisting in maintaining inventory, store appearance, cataloging and inventory management.

BENEFITS

• Competitive Pay
• Paid Time Off
• 401(k) with company match
• Health/Dental/Vision/Life/Accident/Critical Care Insurance
• Employee discounts
• Opportunities for career advancement
• Highly competitive hourly rate with shift differential bonus plus commission.  Overtime available.  Tuesday-Saturday.

RESPONSIBILITIES

• Assist all customers (retail and shop) in selecting required parts
  
• Inform customers of companion parts and specials to ensure proper knowledge and exposure of full product line
• Answer and assist with call in customers to ensure accurate price quotes
• Ability to search for and order out-of-stock parts in emergency situations
• Strong ability to maintain open communication with customers, service advisors, and shop personal on daily projects to ensure smooth operations
• Stocking and replenish assigned inventory
• Assisting in merchandising of the showroom
  
• Responsible for preparing proper billing on service repair orders
• Assist with front desk duties like taking payments and set up daily shipment orders
• Other duties as assigned